Most new, unopened merchandise sold by Surface Cart can be returned within 15 days of purchase, unless noted in our Return Policy Exceptions. If your purchase was made with credit or debit card , you have 14 days from date of purchase to receive a full refund, unless noted in our Return Policy Exceptions.
Returns for purchases with valid proof of purchase will be exchanged, refunded in cash, credited to your account or refunded via NEFT , RTGS or IMPS medium unless noted in our Return Policy Exceptions. Returns for purchases made with a gift card or a Store Credit will be refunded as a Store Credit.
If you're missing your receipt, we may be able to locate it in our system. Receipts for purchases made with a credit or debit card or by check may be located in our system within 30 days of purchase.
Original shipping charges will be fully refunded in the event that the return is the result of an error by Surface Cart . Items must be returned with all components for a full refund.
Written copies of Surface Cart's Return Policy will be provided upon request.
RETURN TO STORE
We require a valid driver’s license or government-issued photo identification for non-receipted returns and returns generated from purchases made with Store Credits. The Surface Cart uses a third-party refund verification system. All returns are subject to verification system approval.
Customer support is also available . Call us for assistance at: +91 89610 42171.
BE 100% HAPPY WITH YOUR PURCHASE
OR WE’LL TAKE IT BACK. NO PROBLEM.
Return it Fast & Easy –
Just like You Bought it Simply take your purchase back
to our store and get your money back instantly or exchange for something else. Be sure to bring a copy of your receipt or shipping confirmation email, credit card you used for the item and vaild I.D.
Online Returns Whenever
Wherever You Want
If your schedule is too full for regular store hours, start your return online by clicking the "RETURN FORM" button. Please fill up the Return Form.
After confirmation we will schedule a return pickup
at your convinience .